Политика доставки

Placing and receiving an order

• Please be careful when entering shipping address. We don’t take responsibility for incorrect or incomplete addresses, we do not issue refunds for the shipping cost and a restocking fee up to 20% of the total cost may be applied.
• When received, please check if the package is intact. If it is damaged, please take pictures and send them to the shipping carrier for further investigation.
• All claims regarding your order must be submitted via e-mail  or call within 24 hours upon receiving the package.
• We try to do our best to assure delivery on time; however, we don’t take responsibility for shipping carrier delays due to weather conditions or extraordinary circumstances.
• You may check the status of an order in your account on the website. Depending on the shipping service, the tracking number might not be available within 24 hours.
• You will receive e-mail notifications when the order is placed, and when it is shipped out.